What is CommsHQ

CommsHQ is organized around a team workspace. Every contact, campaign, publication, automation, integration, reputation record, and usage meter is scoped to the active team.

Product areas

Audience

Contacts combine email, phone, identities, fields, tags, consent history, and membership in audiences or segments. Import, export, merge, suppression, and data-request records support ongoing data operations.

Messaging

Email and SMS campaigns use templates and reusable message blocks. Dispatch snapshots eligible recipients, creates idempotent recipient records, and queues delivery work.

Publishing

Publications, landing pages, link pages, forms, gated resources, podcasts, and episodes provide owned content surfaces tied to the same audience.

Automation

Versioned automation graphs preserve the exact journey definition used by each run. Step runs, approvals, retries, and dead letters make failures inspectable.

Commerce and monetization

Signed provider events can record product, cart, checkout, order, refund, and subscription activity. Attribution, entitlements, referrals, sponsor inventory, commissions, earnings, and payouts connect engagement to revenue.

Reputation

Monitored profiles collect reviews, comments, mentions, and questions. Sentiment, alert rules, and triage state help a team prioritize responses.